OUR SERVICES

We begin every partnership with a thorough practice analysis, ensuring that our services are tailored to your specific needs. As a concierge service, we serve as your trusted one-stop shop for all your requirements. Whether it’s providing exceptional support and guidance, facilitating seamless transitions, comprehensive training, or prompt resolution of challenges, we handle it all.

Our personalized approach ensures that every step of your journey is carefully customized to meet your unique requirements. With our expertise and unwavering commitment, we strive to achieve transformative outcomes that surpass your expectations. 

Choose convenience and peace of mind by partnering with us. Experience the benefits of having a dedicated ally for all your organizational endeavors. From implementing new initiatives and technologies to managing organizational changes, we are here to provide exceptional support and guidance.

 

What Do We Offer?

ESSENTIAL CARE

Areas of Immediate Attention: Enhancing Practice Performance and Patient Care with Rapid Improvements and Strong Financial ROI;

LEVEL 1: We begin by identifying the areas within your practice that require immediate attention, where enhancements can be made swiftly, and have the potential to show rapid improvement in patient care and overall practice performance. This includes a focus on achieving significant financial ROI to ensure the financial success and sustainability of your practice.

 

 

BILLING AND REIMBURSERMENT

Billing

Coding

Charge Capture Reconciliation

Billing Compliance

A/R Management

Denials

 

 
 

PREMIUM SUPPORT

Streamline operations, enhance productivity, and drive transformative change;

LEVEL 2: We maximize operational efficiency and effectiveness through streamlined processes, productivity enhancements, and transformative change management. Our tailored strategies optimize workflow, minimize bottlenecks, and boost operational performance. By seamlessly integrating new practices, technologies, and protocols, we help your business adapt and thrive in a rapidly evolving landscape.

 

WORKFLOW/OPERATION ASSESSMENT

Report – PROPOSAL / SOW

Standard Operating Procedures (SOPs):

Documentation

Communication Channels:

Patient Experience and Journey

No Shows

Resource Allocation

Staffing

Front Office

Clinical Team / Encounters

Charge Capture

Coding

Leakage

Scheduling On Time

Closing Encounters On Time

Regulatory Compliance

Technology Analysis, Planning and Integration

 

PLATINUM EXCELLENCE

 Implementation and Change Management.

 LEVEL 3: As a concierge service, we provide exceptional support for implementing new initiatives, technologies, or organizational changes. Our personalized project management ensures a seamless transition, with comprehensive plans tailored to your goals. We engage all stakeholders, offer training sessions, and provide ongoing support for successful adoption and positive transformation.

 

BOUTIQUE – A LA CARTE SERVICES

Strategic Planning

Provider Enrollment, Credentialing and Contracting

HIPPA and Regulatory Compliance

Remote Patient Monitoring

Telehealth

Value Based Healthcare Transformation

Provider Pattern Practice Change Management

Certificate of Need (CON) and Certificate of Exemption (COE)

Diversity, Equity, and Inclusion Training and Initiatives

Sales and Marketing

Technology Integration

Underpayment Recovery Services

ICD-10 Auditing and Coding Services

Virtual RN/Scribing – Electronic scribing via zoom into EHR –

Financial Analysis, Forecasting and Planning:

Physician and Healthcare Worker Burnout Assessments and Well-being Strategies

Quality Improvement:

Patient Engagement and Communication:

Change Management:

Risk Management and Mitigation: